Privacy Notice

This Privacy Notice sets out how we respect privacy when dealing with personal information collected by DDP. It applies to information we collect about individuals who interact with the organization. This policy explains what personal information we collect and how we use it.

If you have any comments or questions about this notice, feel free to contact us at

1. Personal data that we process

The following table explains the types of data we collect and the legal basis, under current data protection legislation, on which this data is processed.


Data (key elements)


Enquiring about our organization and its work

Name, email, message

Legitimate interests – it is necessary for us to read and store your message so that we can respond in the way that you would expect.

Subscribing to email updates about our work

Name, email

Consent – you have given your active consent.

Making a donation

Name, email, address, payment information

Legitimate interests – this information is necessary for us to fulfill your intention of donating money and your expectation of receiving a confirmation message.

Donating via the Charities Aid Foundation (CAF)

Name, email, address, payment information

When you donate online via CAF, you are asked to provide these details. For the purposes of GDPR, CAF is deemed the ‘Data Controller’ and DDP the ‘Data Processor’. To find out more about how CAF manages personal data, please refer to When you make a donation, CAF may share your contact information (name, email and address) with DDP, but it should be made clear to you at the time of donation that you can remain anonymous, so you have control over what information DDP receives.

Setting up a standing order

Name, address, bank details

We will send your standing order form to your bank or building society. Information about you on this form is for the sole use of DDP. We will not pass your details to any third party except (a) your instructions to your bank or building society and (b) information requested by HM Revenue & Customs.

Website functionality

Website activity collected through cookies

Legitimate interests – it may be necessary for web-based services we use to store a small amount of information (e.g. cookies), in order to function as you would expect. But DDP itself does not store or use this information.

2. How we use your data

We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table above.

For example, we may use your personal information to:

  • reply to enquiries you send to us;
  • handle donations or other transactions that you initiate;
  • where you have specifically agreed to this, send you updates by email relating to our work which we think may be of interest to you.

3. How we protect your data

DDP is committed to protecting personal information entrusted to us, as set out in our Data Protection Policy. We will always endeavour to protect your personal data from any unauthorized access or improper use.

4. When we share your data

We will only pass your data to third parties in the following circumstances:

  • you have provided your explicit consent for us to pass data to a named third party;
  • we are using a third party purely for the purposes of processing data on our behalf and we have in place a data processing agreement with that third party that fulfils our legal obligations in relation to the use of third-party data processors; or
  • we are required by law to share your data.

In addition, we will only pass data to third parties outside of the EU where appropriate safeguards are in place as defined by the UK General Data Protection Regulation.

4. How long we keep your data

We take the principles of data minimization and removal seriously, and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose, and delete that data promptly once it is no longer required.

5. Rights you have over your data

  • You have a range of rights over your data, which include the following:
  • Where data processing is based on consent, you may revoke this consent at any time and we will make it as easy as possible for you to do this (for example via an ‘unsubscribe’ link at the bottom of our emails to subscribers).
  • You have the right to ask for rectification and/or deletion of your information.
  • You have the right of access to your information.
  • You have the right to lodge a complaint with the Information Commissioner if you feel your rights have been infringed.

A full summary of your legal rights over your data can be found on the Information Commissioner’s website here:

If you would like to access the rights listed above, or any other legal rights you have over your data under current legislation, please get in touch with us by writing to: DDP Data Protection Officer, 22 Sackville Place, 44-48 Magdalen Street, Norwich NR3 1JU, UK, or email:

Please note that relying on some of these rights, such as the right to deletion of your data, will have the effect of preventing further communication.

If you wish to make a complaint about how we have handled your personal data, please contact us at the address above, and we will investigate the matter.

If you are not satisfied with our response or believe we are not processing your data in accordance with the law, you can contact the UK’s Information Commissioner’s Office. For further details, visit

6. Cookies & usage tracking

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, e.g. remembering your preferences or counting the number of people looking at a website.

DDP does not collect personal data via its website other than that described in section 1 above. It is possible, however, that the associated website platform and services such as WordPress, Mailchimp and Google Analytics do track the data of those who subscribe and use the DDP website, generating statistical and other information about website usage by means of cookies stored on users’ computers. These services will have their own privacy policies where you can find out how they comply with data protection legislation. We understand that it is possible to set your computer/web browser not to accept cookies.

7. Modifications

We may modify this Privacy Policy from time to time and will publish the most current version on our website. If a modification should lead to a meaningful reduction of your rights, we will notify people whose personal data we hold, and is affected.